Frequently Asked Questions
When will my order Ship?
Orders placed with standard shipping method will take 5-7 business days to process. If you selected expedite shipping method, the process time is 2-3 business days.
How Can I Track My Order?
You will receive a tracking number via email once your order ships from our warehouse.
You can also log into your order by clicking here to check the current status.
Can I CANCEL MY ORDER?
We are not able to modify or cancel an order once it has been placed. You are welcome to return items you no longer wish to keep once they have been received.
Once you received your order in the mail, you may simply return any unwanted items by clicking here to received a return label.
Why was an item canceled from my order?
Orders or items from an order may be cancelled by our system for various reasons.
Unable to ship to the address provided.
Inventory for the item has become unavailable at the time of packing.
Errors in processing your payment information.
If your order/item(s) are cancelled, you will receive notice via email. Please keep in mind that you will not be billed for any cancelled items/order.
How do i Return an item?
Click here to select the item(s) to be returned and print your return label. Return shipping labels are $8.00. This amount will be deducted from your refund. -Merchandise must be returned within 30 days from the date of purchase.
Merchandise must be in their original state, unworn, unwashed, and with all tags intact.
Once submitted, a return shipping label will be generated and emailed to you.
Please print the shipping label.
Place your items back in your package and attach the shipping label to the outside, then drop off at your nearest USPS.
Remember to keep your tracking number!
Please allow 10-14 business days for your return to arrive to our facility. Once your return has been received by our warehouse, allow up to 7-10 business days to complete. Additional processing time may occur depending on your financial institution before funds appear on your account.